Squires Coffee Shop, 11 High Street, Rayleigh, Essex, SS6 7EW

01268 741791

info@squirescoffeeshops.co.uk

squirescoffeeshops.co.uk

Frequently Asked Questions

Below are some of the most common questions that we have been asked over the years.

If they do not answer your query, please give us a call on 01268 741791, outside of lunchtime hours, or email us using the form on our Contact Page

Is it possible to book a table?

Booking a table is only possible for Afternoon Tea from 2pm onwards.

We do not accept bookings for lunch or brunch.

Customers will be seated on a first come basis at all times. Wait times are usually only ten minutes or so.

Do you offer an online booking option?

No.

All Afternoon Tea bookings must be done in person or by phone.

What times can Afternoon Tea be booked?

Afternoon Tea can be pre-booked with a start time between 2pm to 3.30pm Monday to Saturday and a start time between 10am to 2.30pm on Sundays.

We suggest allowing yourselves 1.5 to 2 hours to fully enjoy the experience.

I prefer to call and speak with someone. What time is best?

Wherever possible please do NOT call between 11.30am to 2.30pm as we are very busy at this time.

How else can I contact you?

Please use the enquiry form on our Contact Page or message us using Facebook Messenger.

We will do our best to get back to you as soon as possible.

If urgent please call 01268 741791.

Is Squires licensed?

Yes we are licensed to sell all types of alcohol.

Check the menu to see the range of wine, Prosecco, ciders and beer available.

Do you offer disabled access?

The building is nearly 400 years old and has listed status.

The irregular layout and narrow front door frame, which is reached via a small step from the pavement, can make it difficult for anyone with additional mobility requirements or wheel chair users to use with ease.

The doorway measures 61cm, that’s 24 inches or 2 ft wide at its narrowest point and unfortunately a standard sized wheelchair will NOT fit through the door.

Our team are always happy to assist guests to access the shop but we need to make you aware that we do NOT have an accessible/disabled toilet due to the constraints of the building.

Can I bring prams or pushchairs inside?

The front door is quite narrow measuring 61cm, that’s 2 ft or 24 inches at its narrowest.

We welcome families with prams and pushchairs but it can be difficult to accommodate multiple prams and sometimes the larger styles of prams and buggies due to the irregular shape of the walls and the layout of the coffee shop.

Please ask a Team member for assistance on arrival.

Do you cater for dietary requirements?

We take Food Safety very seriously.

We encourage you to ask a staff member to advise or check on ingredients at the time of ordering if you are in any doubt.

Do you have a children’s menu and highchairs?

Yes we have a children’s menu for our younger guests and two highchairs.

Are you a dog-friendly coffee shop?

Dogs and animals are not permitted inside unless they are a guide dog or service dog.

Do you have an outside seating area?

Sadly we do not have a garden or outside seating area.

Private hire

The coffee shop is open seven days a week but we do offer the option to hire it for small private events on Sunday afternoons from 3pm onwards or on weekday evenings.

The maximum number of people we can accommodate seated is 32.

Work with us

We are always happy to hear from anyone who thinks they have the catering or waiting skills and experience to join the Squires’ family.

Please ask to speak to Carl or Di next time you visit.

You can pop a printed CV in by hand or keep an eye on our coffee shop window as we always advertise job vacancies there.